Shipping policy
Shipping Policy – ModeraLogic
Processing Time
All orders are processed within 1–3 business days.
Orders are not shipped or delivered on weekends or holidays.
If we experience a high volume of orders, processing may be delayed by a few days. If there is a significant delay, we will notify you by email.
Shipping Rates & Delivery Estimates
Shipping charges for your order will be calculated and displayed at checkout.
Estimated delivery times:
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Standard Shipping: 7–15 business days
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Free Shipping (orders over $50): 7–15 business days
Delivery times are estimates and may vary based on location, carrier delays, or customs processing.
Shipping Destinations
At this time, we ship to addresses within the United States.
International shipping may be added in the future.
Order Tracking
Once your order has shipped, you will receive a shipping confirmation email with tracking information.
Tracking details may take 24–72 hours to update after shipment.
Multiple Shipments
Some orders may be shipped in multiple packages depending on product availability and fulfillment location. If this occurs, you will receive separate tracking numbers.
Incorrect Address
Please ensure your shipping address is entered correctly at checkout.
ModeraLogic is not responsible for orders shipped to incorrect addresses provided by the customer.
Delayed or Missing Orders
If your order has not arrived within 20 business days, please contact us at [support@moderalogic.com] and we will assist you.
Damaged or Lost Packages
If your order arrives damaged or is lost in transit, please contact us within 7 days of delivery.
We may request photos to help resolve the issue quickly.
Contact Us
For questions about shipping, please contact us at:
support@moderalogic.com